Sharjah rolls out home delivery for driving licences and vehicle documents
Smart service aims to reduce queues and boost customer satisfaction levels
DUBAI: Getting a driving licence or vehicle registration document in Sharjah is now easier than ever.
A new collaboration between Sharjah Police General Command and Emirates Post Group (EMX) allows residents to have these official documents delivered directly to their doorstep. The agreement was formalised during a signing ceremony attended by Brigadier General Dr Ahmed Saeed Al Naour and Ali Mousa, Senior Director of the Commercial Sector at EMX.
This service is part of a broader push to enhance convenience, reduce in-person visits to service centres, and align with the UAE government’s commitment to smart governance. Emirates Post will manage the secure delivery of driving licences and vehicle ownership papers within a specified timeframe and according to strict quality benchmarks.
Service efficiency
Brigadier Al Naour said the partnership reflects a continued effort to provide smart, customer-focused public services. By digitising procedures and enabling document delivery, authorities aim to streamline processes, increase satisfaction, and improve access to essential services.
Sharjah’s move mirrors recent changes in Dubai, where the Roads and Transport Authority (RTA) centralised licence services through its unified website and smart app. Dubai residents can now apply for, renew, or replace their driving licences digitally – without stepping into a service centre.
Public sector collaboration
Ali Mousa from EMX expressed pride in strengthening the partnership with Sharjah Police, adding that the initiative showcases how public and private sectors can work together to improve operational outcomes. The service will be available to all Sharjah residents, supporting a seamless, tech-enabled experience for motorists.